WHERE ARE YOU LOCATED?
We are located in Polonia, Italy! Here is where we assemble most of your items.
*Please pay attention to the product descriptions that will always list the particular item shipping time, shipping rate (if it's free for international or not), etc.
WILL I RECEIVE AN EMAIL WHEN MY ORDER IS SHIPPED OUT?
Yes, you will get a confirmation email automatically after you place the order and another email once your order is shipped with a tracking number.
After your payment is verified, it takes up to 24-72 hours to process and ship your order, meaning your order will ship on or before the 3rd business day for items housed in our Los Angeles storehouse, other items will have estimated times on the product page if it differs. Please note that during sales and holidays, processing time may be extended. Processing time does not include weekends or holidays. Purchases made after 10am PST will likely not be shipped out until the next business day. If your order after 9am PST on a Friday, your order will likely ship the following Monday.
If you do not see an order confirmation in your inbox, PLEASE MAKE SURE TO CHECK YOUR JUNK/SPAM folder. If you fail to see an order confirmation in your inbox or junk mail, please contact us as the wrong email address may have been entered. It happens way more often than you think!
If an item is out of stock or on reorder, the product listing would say it while providing the opportunity to sign up for restock notifications, but if someone purchases the last of the same item at the same moment you place your order, we will update you via email with a delivery estimate, which can take up to 4-5 weeks sometimes.
WHO DO I CONTACT IF I HAVEN'T RECEIVED MY ORDER YET TRACKING SAYS DELIVERED?
We ship most of our items to you via USPS. If there seems to be a problem with your order being delivered to you or you think it’s lost and you received a USPS tracking number, please reach out to the United States Postal Service. Otherwise, please email us at Info@dare2trip.com. We are not responsible for lost or stolen packages that have been shipped via USPS.
HOW ARE TAXES AND DUTIES CALCULATED?
All Dare2Trip packages shipped out to customers are Duties Delivered Unpaid (DDU) Orders: As the customer, you are liable for all import duties, customs and taxes levied. Payment of these is required to release your order from customs on arrival.
Shipping charges paid at the moment of placing an order at www.dare2trip.com does not include the payment of import duty, taxes and/or brokerage fees. The package is subject to delivery until these fees are paid. Orders rejected at the moment of delivery will return to origin address. In this case, the client shall be responsible for shipping associated cost, including duties charged at the moment of delivery at the origin address.
At the moment of purchase you can check Terms & Conditions, where we specify that orders are subject of import fees, and is Delivery Duty Unpaid (DDU). Here it is specified that the payment, if required, is sole responsibility of the client. For an order to be complete you must check the box which says that you have read and accept them.
Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. The general amount for the duties and taxes fee is about 20% of the dollar amount of the merchandise. However, this is just a general guideline and may vary depending on the country to which the order was shipped. You should contact your customs office for specific amounts and percentages. Please be aware that depending on the country of destination and its Customs Department, some shipping delays may be inevitable on which we at Dare2Trip have no control over.
Dare2Trip cannot control and is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information because import duties, taxes and/or brokerage fees may be charged upon the package. This are generated once the parcel has reached the country of destination and shall be paid by the recipient of the parcel. Unfortunately, we have no control over these charges as customs policies vary from country to country.
🌎 Worldwide FREE Shipping 🌍
📦We ship globally straight to your doorstep!
Standard Trackable Shipping Estimated Between: 7-14 Business Days.
In some cases, due to extremely high demand please allow up to 3 weeks delivery. No need to worry whatsoever, we ALWAYS send packages with Tracking Numbers so you will be notified every step of the way!